Last updated: 12 November 2026
This policy explains what personal information Juhong Packing Materials Jiangsu Co., Ltd. (“JUHONG”, “we”, “us”) collects through juhongpack.com, why we collect it and what you can ask us to do with it.
Who We Are
Juhong Packing Materials Jiangsu Co., Ltd.
No. 32 North Youyi Road, Changzhou, Jiangsu 213000, China
Email: info@juhongpack.com
WhatsApp: +86 178 2613 5709
Information You Give Us
When you send an enquiry through our contact form, we receive the details you enter: your name, email address, company, buyer type, phone or WhatsApp number, your requirements and any file you upload. If you email us or message us on WhatsApp, we receive your message and contact details in the same way.
We use this information to answer your enquiry, send quotes, samples and documents, arrange shipments and keep in touch about orders. We do not sell it or rent it to anyone.
Information Collected Automatically
When you submit the contact form, the form also records the approximate location of your IP address (country and city) and the pages you visited on our site before sending it. This helps us understand which market and which products the enquiry is about.
If you accept statistics cookies in our cookie banner, we use Google Analytics and Microsoft Clarity to see how visitors use the site: how visitors reach us, which pages they read, how long they stay, where they click and how far they scroll. Both use cookies. Clarity also records anonymised usage sessions. If you deny, neither of them loads. Google processes this data under its privacy policy at https://policies.google.com/privacy, and Microsoft under its privacy statement at https://privacy.microsoft.com/privacystatement.
Our web server keeps standard logs, such as IP address, browser type and the pages requested, for security and to keep the site running.
Cookies
When you first visit, a cookie banner asks for your choice. Cookies the site needs to work are always on. Statistics cookies (Google Analytics and Microsoft Clarity) and the Google Map on our contact page load only after you accept them. You can change your choice at any time with the “Manage consent” tab on the site, or block and delete cookies in your browser settings.
Our Cookie Policy at https://juhongpack.com/cookie-policy-eu/ lists the cookies we use.
Third-Party Services
- Hosting and email. The site and our email run on Hostinger. Messages sent to info@juhongpack.com are also forwarded to our sales team’s company mailbox.
- WhatsApp. If you click a WhatsApp button, the conversation takes place on WhatsApp and is covered by WhatsApp’s privacy policy.
- YouTube. Our videos load from YouTube only after you click play. From then on, YouTube’s privacy policy applies.
- Google Maps. The map on our contact page comes from Google and loads only if you accept it.
These providers may process data outside your country, including in China, where JUHONG is based.
How Long We Keep Information
We keep enquiry and customer information for as long as we need it to answer you and to manage any business we do together, and for as long as the law requires us to keep business records. When we no longer need it, we delete it.
Your Rights
You can ask us to:
- tell you what personal information we hold about you
- correct information that is wrong
- delete your information
- stop sending you emails
Email info@juhongpack.com and we will reply within 30 days. If you are in the EU, the UK or another region with data protection law, you may also complain to your local data protection authority.
Children
This site is for business buyers. We do not knowingly collect information from children under 16.
Changes to This Policy
If we change how we handle personal information, we will update this page and the date at the top.
Contact Us
For any privacy question, email info@juhongpack.com.